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What do I
need to set up the table? |
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Absolutely
nothing! All of our tables are constructed
in a modular form that is held together
by a single pin, thus requiring no tools
for assembly. |
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How do I replace
any part of the table? |
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Our tables
are designed so that most visible parts
of the playing surface are independently
replaceable. Just use our patented glide
bar system from the underside of the table
surface, behind the dealer area. |
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How durable
are the wood surfaces? |
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We don't use
particle board! All trim options and any
plywood surfaces are made from solid materials
with a minimum of three coats of a clear
poly-acrylic finish. As with any wood surface,
wear is determined by the amount of traffic
it endures. |
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How
heavy is the table? |
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Weight is based
on the design of the table. Most designs
are approximately 500 lbs. - 700 lbs. to
start. The weight can be increased by the
addition of stones, metals and tiles. |
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How do I replace
any damaged fabrics? |
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All finished
tables come with a replacement set of fabrics.
During the time it takes to replace or repair
any original piece, the spare can be used
in its place. |
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What is your
warranty? |
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Our warranty
is a relationship with you, the customer,
for the duration of your ownership of any
individual table. Whether it's one year
or ten years, we'll be there for you. Our
guarantee is your complete satisfaction
— meeting and exceeding your expectations. |
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How long do
your tables last? |
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Depending on
design and frequency of use, the life of
your table can vary. We offer a guarantee
that your table will last a minimum of 2
years. Mechanical parts will last for the
estimated time frame allotted for each individual
part. |
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Does your
company offer financing? |
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Yes. We will
work with you in order to accommodate your
request. |
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How do I go
about ordering? |
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With a simple
phone call. Consulting our staff is the
first step. We are ready to assist you with
an extensive checklist which will clarify
your needs, requirements and wishes regarding
all phases of design, resulting in the perfect
table for you! |
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How long does
it take to receive an order? |
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The length of
time from order to delivery varies, depending
upon the specifications of your table(s).
Keep in mind that all finished products
are individually hand crafted, with no tolerance
for error. Based on that, you will not receive
your order until it is perfect!
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